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Incident Management

Incident Reporting

Log incidents from a phone, get the RIDDOR call right, and run the investigation without chasing paper.

What is Incident Reporting?

Most incident reports start the same way. Someone's hurt, the shift's ending, and the form's in a filing cabinet two sites away. By the time it's written up, half the detail has gone. Here the form sits on the phone of whoever's nearest. They record what happened, who saw it and how bad it looks, and attach photos before anyone's tidied the area.

RIDDOR 2013 is where people get caught out. Is a seven-day absence reportable? What about a dangerous occurrence where nobody was hurt? The system asks the questions regs 4 to 7 turn on, tells you if it's reportable, and fills the F2508 from what you've already entered. Investigations get an assigned owner, a logged timeline, and 5 Whys or a fishbone diagram to work the causes through.

Serious incidents reach the right people in minutes. A specified injury pings the duty manager and safety lead straight away, not when someone empties the tray on Monday. Over time the data earns its keep. You'll spot the same hand injury recurring on one line, or near misses piling up at a single loading bay, and deal with it before an inspector asks about your HSWA 1974 s2 duties.

Regulatory Compliance

  • • RIDDOR 2013 - Reporting of Injuries, Diseases and Dangerous Occurrences
  • • Health and Safety at Work Act 1974 Section 2
  • • Management of Health and Safety at Work Regulations 1999 Regulation 5
  • • ISO 45001:2018 Clause 10.2 - Incident investigation
Incident Reporting Workflow1
Whoever's nearest logs the incident on their phone, with photos.
2
Answer the RIDDOR questions and the system records whether it's reportable.
3
If it is, review the pre-filled F2508 and submit it to HSE.
4
Assign an investigator, work through the causes, and raise actions.
5
Check each action's done, then sign the case off.

Key Benefits

RIDDOR decision made on the spot, not after trawling the HSE site

F2508 pre-filled from the original report, so nothing's typed twice

Photos and witness accounts captured before the scene gets cleaned up

Timestamped audit trail that stands up to an HSE inspector or solicitor

Repeat injuries and near-miss clusters visible by site, line and shift

Ten-day and fifteen-day RIDDOR deadlines tracked, with reminders before they lapse

Features & Capabilities

Incident form works on a phone without signal and syncs when it reconnects

RIDDOR question set covering regs 4 to 8, with the reportability decision logged

F2508 and F2508A generated from the incident record for HSE submission

Investigation record with named owner, 5 Whys or fishbone template, and linked actions

Photo upload with device timestamp and location stored against each image

Witness statements signed on screen and locked once submitted

How It Works

1

Whoever's nearest logs the incident on their phone, with photos.

2

Answer the RIDDOR questions and the system records whether it's reportable.

3

If it is, review the pre-filled F2508 and submit it to HSE.

4

Assign an investigator, work through the causes, and raise actions.

5

Check each action's done, then sign the case off.

Frequently asked questions

What is Incident Reporting?
Log incidents from a phone, get the RIDDOR call right, and run the investigation without chasing paper.
How does Incident Reporting work?
Whoever's nearest logs the incident on their phone, with photos. Answer the RIDDOR questions and the system records whether it's reportable. If it is, review the pre-filled F2508 and submit it to HSE. Assign an investigator, work through the causes, and raise actions. Check each action's done, then sign the case off.
What are the main benefits of Incident Reporting?
RIDDOR decision made on the spot, not after trawling the HSE site. F2508 pre-filled from the original report, so nothing's typed twice. Photos and witness accounts captured before the scene gets cleaned up. Timestamped audit trail that stands up to an HSE inspector or solicitor.
Which regulations does Incident Reporting help you comply with?
RIDDOR 2013 - Reporting of Injuries, Diseases and Dangerous Occurrences. Health and Safety at Work Act 1974 Section 2. Management of Health and Safety at Work Regulations 1999 Regulation 5. ISO 45001:2018 Clause 10.2 - Incident investigation.

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