Question 1

What is SiteChief?

Accepted Answer

SiteChief is a comprehensive health and safety management platform that uses AI to help UK businesses simplify compliance, manage risk assessments, report incidents, and protect their workforce. It covers over 50 modules including risk assessments, RIDDOR reporting, fire safety, COSHH, permits to work, and more.

Question 2

Who is SiteChief designed for?

Accepted Answer

SiteChief is designed for businesses of all sizes across sectors including construction, manufacturing, healthcare, facilities management, education, and more. Whether you have 10 employees or 10,000, the platform scales to your needs.

Question 3

Is SiteChief suitable for my industry?

Accepted Answer

Yes. SiteChief serves a wide range of sectors including construction, manufacturing, healthcare, education, hospitality, retail, logistics, energy, and facilities management. Our modules are configurable to meet industry-specific regulations and standards.

Question 4

How does AI improve health and safety management?

Accepted Answer

Our AI analyses historical incident data, near-miss reports, and environmental conditions to predict risks before they materialise. It automates hazard identification, dynamically scores risks in real time, ensures regulatory alignment with HSE and ISO 45001 standards, and provides predictive analytics to help you prevent incidents.

Question 5

How do I get started with SiteChief?

Accepted Answer

You can sign up for a free 30-day trial at app.sitechief.com/auth/tenant-signup — no credit card required. Our onboarding team will help you import existing assessments and configure the platform for your organisation. Most teams are fully up and running within a week.

Question 6

Can I import my existing risk assessments?

Accepted Answer

Yes. SiteChief can import your existing risk assessments, method statements, and safety documents. Our onboarding team will assist with the migration to ensure nothing is lost.

Question 7

Can you migrate data from our existing H&S software?

Accepted Answer

Yes. We offer a professional data migration service from platforms including SafetyCulture (iAuditor), Alcumus, Evotix, EcoOnline, Intelex, Ideagen, HSE Docs, Citation, SiteDocs, Pro-Sapien, Propel, and Excel or paper-based systems. We migrate risk assessments, incident records, training data, COSHH assessments, permits, audit histories, and more. Visit our Data Migration page for full details.

Question 8

Is training provided?

Accepted Answer

Yes. All plans include access to our help centre, documentation, and video tutorials. Professional and Enterprise plans include dedicated onboarding sessions and ongoing training support.

Question 9

What modules are included?

Accepted Answer

SiteChief includes over 50 modules covering risk assessments, incident reporting, near-miss reporting, COSHH assessments, fire safety, permit to work, CDM compliance, PPE tracking, training records, safety inspections, audits, environmental monitoring, and much more. Visit our Modules page for the full list.

Question 10

Does SiteChief handle RIDDOR reporting?

Accepted Answer

Yes. Our incident management module includes automated RIDDOR report generation. The system identifies reportable incidents, pre-fills the required forms, and helps ensure you meet the 10-day (or immediate for fatal/specified injuries) reporting deadlines.

Question 11

Can SiteChief detect PPE compliance?

Accepted Answer

Yes. Our AI-powered PPE detection module uses computer vision to verify that workers are wearing required safety equipment such as hard hats, high-visibility vests, and safety glasses. It works with existing CCTV infrastructure.

Question 12

How does SiteChief support workplace risk management?

Accepted Answer

SiteChief provides comprehensive workplace risk management tools including structured risk assessment templates, automatic review reminders, action tracking with named owners, and mobile access for on-site assessments. The platform supports the HSE five-step process, implements the hierarchy of control framework, and helps maintain "suitable and sufficient" assessments across construction and manufacturing sites. AI-powered trend analysis highlights recurring hazards from inspections and near-miss reports, enabling proactive intervention. Read our workplace risk management guide for practical implementation details.

Question 13

Does SiteChief support multi-jurisdiction compliance (HSA, HSE, OSHA)?

Accepted Answer

Yes. SiteChief supports multi-jurisdiction compliance across Ireland (HSA), the UK (HSE), and the USA (OSHA). Each site can be configured with region-specific compliance settings, incident reporting thresholds, and regulatory workflows. The platform automatically maps incidents to the relevant framework — HSA notifications for Ireland, RIDDOR for the UK, and OSHA 300 logs for the USA. For more details, read our HSA vs HSE vs OSHA compliance guide.

Question 14

Does SiteChief support safety analytics and reporting?

Accepted Answer

Yes. SiteChief provides comprehensive safety analytics including trend analysis, predictive risk scoring, and customizable dashboards. Track leading and lagging indicators, benchmark across sites, and generate automated compliance reports for board-level oversight. AI-powered analytics identify patterns in incidents, near-misses, and inspections to enable proactive intervention before issues escalate. Read our safety analytics guide for implementation details.

Question 15

Can SiteChief support remote safety monitoring?

Accepted Answer

Yes. SiteChief enables remote safety monitoring across distributed sites with real-time dashboards, automated alerts, and mobile access for field teams. Monitor compliance status, track overdue actions, receive instant notifications for critical incidents, and conduct virtual inspections. Ideal for multi-site operations, construction projects, and remote facilities where traditional oversight is challenging. Learn more in our remote monitoring guide.

Question 16

Does SiteChief integrate with our existing systems?

Accepted Answer

Yes. SiteChief provides an open REST API with full documentation for seamless integration with your existing platforms — including ERP, HRIS, document management, and IoT devices. We offer pre-built integrations for Microsoft Teams, Slack, Microsoft 365, Google Workspace, SAP, SharePoint, and more. Our UK-based development team can also build bespoke integrations with bi-directional sync for both modern cloud platforms and legacy on-premise systems. Visit our Integrations page for full details.

Question 17

Does the platform work on mobile?

Accepted Answer

Yes. SiteChief has dedicated native apps for iOS and Android, available on the Apple App Store and Google Play Store. The apps are built for field work — report incidents, complete inspections, submit permits, and log safety observations directly from your phone. iPads and tablets are also fully supported and ideal for on-site use by safety officers and site managers.

Question 18

Is there a mobile app?

Accepted Answer

Yes. The SiteChief mobile app is available for free on both the Apple App Store and Google Play Store. It includes all core features including incident reporting, inspections, permits, safety observations, and real-time dashboards. Push notifications keep your team informed about assigned actions, permit approvals, and overdue items. The app is free for all SiteChief subscribers.

Question 19

Does the app work on iPads and tablets?

Accepted Answer

Yes. SiteChief is optimised for tablets and iPads, which are ideal for on-site use. The larger screen is perfect for detailed inspections, reviewing dashboards, completing complex forms, and presenting safety data during site walkarounds. All features work across any screen size.

Question 20

How much does SiteChief cost?

Accepted Answer

Licences are per named user, per month. Premium is £25 per administrator and carries every feature including AI drafting of RAMS and method statements; Standard is £5 per worker; contractors and visitors are free on External and never count towards your total. A 12-month term takes 10% off both paid licences, and above 100 paid licences we set a volume rate. There is a 30-day free trial for your whole team. Visit our Pricing page to put your own headcount in.

Question 21

Is there a free trial?

Accepted Answer

Yes. All plans come with a 30-day free trial with full access to all features. No credit card is required to get started.

Question 22

Can I change my plan later?

Accepted Answer

Yes. You can upgrade or downgrade your plan at any time. Changes take effect at your next billing cycle.

Question 23

Is my data secure?

Accepted Answer

Absolutely. SiteChief is UK-hosted, GDPR compliant, and built to ISO 27001 standards. All data is encrypted in transit and at rest with AES-256 and TLS 1.2/1.3. We are independently pen tested and hold Cyber Essentials certification. For full details, visit our Security & Compliance page.

Question 24

Where is my data stored?

Accepted Answer

Your data is stored in your own region: UK data centres for UK and European customers, US data centres for customers in the United States. It stays there — European data is not moved to US infrastructure, or the reverse. We also offer multi-cloud hosting (Azure, AWS, GCP) and further residency options if you need a specific region.

Question 25

Is SiteChief GDPR compliant?

Accepted Answer

Yes. We are fully GDPR compliant. We provide data processing agreements, support data subject access requests, and give you full control over data retention and deletion policies.

Question 26

What security certifications does SiteChief have?

Accepted Answer

We are ISO 27001 certified for information security management, independently pen tested, and hold Cyber Essentials certification. We implement multi-factor authentication, role-based access control, and structured security patching with critical patches applied within days.

Question 27

What support is available?

Accepted Answer

We offer email support (response within 24 hours) for all plans. Professional plans include priority support with faster response times. Enterprise plans include dedicated account management and 24/7 phone support.

Question 28

How do I contact support?

Accepted Answer

You can reach us via email at support@sitechief.com, through the contact form on our website (Mon–Fri, 9am–5pm GMT), or by phone on +44 (0)208-720-6528 for Enterprise customers.

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